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Terms & Conditions

These Terms & Conditions govern your access to and use of Mamora, including the Mamora mobile application, website, and related services. By using Mamora, you agree to these terms.

Effective date: 01/03/2026

These Terms & Conditions govern your access to and use of Mamora, including the Mamora mobile application, website, and related services. By using Mamora, you agree to these terms. If you do not agree, please do not use the platform.

1. Eligibility and Accounts

  • You must be legally capable of entering into a binding agreement to use Mamora.
  • You agree to provide accurate, current, and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

2. Use of the Platform

Mamora may allow users to discover content, connect with service providers, manage bookings, make payments, and access child-related or parenting support features. You agree to use the platform only for lawful purposes and in accordance with these terms.

3. Bookings, Services, and Providers

  • Mamora may facilitate bookings between users and independent service providers.
  • Availability, pricing, descriptions, and service delivery may be provided by those providers and may change from time to time.
  • Users are responsible for reviewing provider details, cancellation terms, and service-specific requirements before confirming a booking.

4. Payments and Refunds

  • Where payments are processed through Mamora, you authorize us and our payment partners to charge the applicable fees and taxes.
  • Refund eligibility, if any, may depend on the relevant booking terms, cancellation policy, or applicable law.
  • You are responsible for ensuring that your payment information is valid and up to date.

5. User Conduct

You must not misuse the platform. This includes, without limitation:

  • Violating any law or regulation
  • Uploading false, misleading, or infringing content
  • Attempting to access accounts, systems, or data without authorization
  • Interfering with the security, availability, or performance of Mamora
  • Using Mamora in a way that harms other users, providers, or children

6. Privacy and Child-Related Information

Your use of Mamora is also subject to our Privacy Policy. If you share child-related information through the platform, you confirm that you are authorized to do so and understand that such information will be handled in accordance with that policy.

7. Intellectual Property

Mamora and its content, branding, design, software, and related materials are owned by or licensed to us and protected by applicable intellectual property laws. You may not copy, modify, distribute, reverse engineer, or exploit any part of the platform except as permitted by law or with our written consent.

8. Third-Party Services and Disclaimer

  • Mamora may include links to third-party services, tools, or providers. We are not responsible for their content, conduct, or policies.
  • Mamora is provided on an “as is” and “as available” basis to the fullest extent permitted by law.
  • We do not guarantee uninterrupted availability, absolute accuracy, or that the platform will always be free from errors or security issues.

9. Limitation of Liability

To the fullest extent permitted by law, Mamora will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, profits, or goodwill arising out of or related to your use of the platform.

10. Suspension and Termination

We may suspend or terminate your access to Mamora if we reasonably believe you have violated these terms, created risk for other users, or used the platform unlawfully or abusively.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of Mamora after changes become effective constitutes acceptance of the revised terms.

12. Contact Us

If you have questions about these Terms & Conditions, contact us at Support@mamora.site.