Mamora (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Mamora mobile application and related services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Profile details (e.g., parenting status, children’s age)
- Identification details (for service providers)
b. Usage Data
- App interactions
- Device information
- Log data (IP address, browser type, usage times)
c. Transaction Information
- Booking details
- Payment records
- Service history
d. Sensitive Information
- Child-related information (milestones, health notes, development stages)
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Facilitate bookings between users and providers
- Personalize content and recommendations
- Process payments and transactions
- Communicate updates, promotions, and support messages
- Ensure safety, trust, and fraud prevention
3. Sharing of Information
We may share your data with:
- Service providers (to fulfill bookings)
- Payment processors
- Third-party vendors (analytics, hosting, customer support)
- Authorities when required by law
We do not sell your personal data.
4. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.
5. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
6. Your Rights
Depending on your jurisdiction, you may:
- Access your data
- Request corrections
- Request deletion
- Withdraw consent
7. Children’s Privacy
Mamora involves child-related data but is intended for use by parents/ guardians only. We do not knowingly collect data directly from children.
8. Third-Party Links
Our app may contain links to third-party services. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of Mamora constitutes acceptance of the updated policy.
10. Contact Us
For any questions, contact us at: Support@mamora.site